No. LiveAssist AI is hotkey-first and activates only when the rep asks for help. Nothing is recorded or processed until the shortcut is pressed: Ctrl+J on Windows/Linux or ⌘J on Mac.
Private desktop overlay
Never freezeon a client call again.
Upload your docs once, ask in the moment, and answer with proof before the silence gets awkward.
Upload
Docs stay readyfor every call
Ask
Use it livein the moment
Answer
Source attachedno awkward pause
LiveAssist AI· Private overlay
Question
Does the setup take long?
Answer
No. Upload your documents once and you're ready in under 5 minutes.
AI confidence
94% confident
Pricing_Terms.pdf
Page 4 of 12 · Updated Jan 2025
Answered in 1.4s
Let's break it down
Customer question
Press the hotkey mid-call — the question is captured without breaking your flow.
Upload your docs once.
The client asks a hard question.
Shortcut
Press the shortcut and ask.
Get a cited answer in 1–2 seconds.
Stay calm. Keep the call moving.
LiveAssist keeps pricing, FAQ, terms, and product details one hotkey away.
Download0.0s
average answer time
0%
source-backed confidence
3 OS
shortcut for Mac, Windows, and Linux
0
always-on listening
How it works
Designed for the exact second a rep needs help
Cited answers in seconds — from an overlay only you can see.
01
Upload your documents
Drop in PDFs, FAQs, SOPs and pricing once — indexed and ready for every call.
02
Use the shortcut, ask anything
Press Ctrl+J on Windows/Linux or ⌘J on Mac mid-call — no tab switching.
03
A cited answer you can trust
An instant answer with the exact file and page attached — verify it yourself.
Download
Download LiveAssist AI
Jump to the live download section for the latest desktop builds on Mac, Windows, and Linux.
Free to try.
Latest release
Desktop downloads are live.
Use the direct download section below to install LiveAssist AI on Mac, Windows, or Linux.
Availability
Mac, Windows, Linux
Apple Silicon uses the DMG build. Windows uses the installer. Linux uses the AppImage.
Go to downloadsFAQ
Clear answers before download
Download LiveAssist AI
Available for Mac, Windows, and Linux. Free to try.
Mac users — after install, run in Terminal:xattr -cr /Applications/LiveAssist\ AI.app